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OptiVoice

OptiVoice delivers comprehensive VoIP and business communication solutions that keep your team connected, productive, and professional. From crystal-clear voice calls to advanced unified communications, we provide the technology infrastructure your business needs to communicate effectively.

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OptiVoice Mascot - VoIP & Business Communications Solutions

VoIP & Business Communication Services

Transform your business communications with our comprehensive VoIP solutions and unified communication platforms designed for modern businesses.

VoIP Phone Systems

Complete cloud-based VoIP phone systems with advanced features like auto-attendant, call routing, voicemail-to-email, and call recording.

Unified Communications

Integrate voice, video, messaging, and presence across all devices for seamless communication and collaboration.

Video Conferencing

High-quality video conferencing solutions for virtual meetings, webinars, screen sharing, and remote collaboration.

Call Center Solutions

Advanced call center features including intelligent call routing, queue management, real-time monitoring, and detailed analytics.

Business Messaging

Instant messaging, team chat, file sharing, and collaboration tools integrated with your phone system.

SIP Trunking

Connect your existing PBX to our cloud infrastructure for significant cost savings and enhanced reliability.

Advanced Communication Features

Our VoIP and business communication solutions come packed with enterprise-grade features designed to enhance productivity and professionalism.

VoIP & Telephony Features

Auto-Attendant & Call Routing

Professional greeting and intelligent call distribution

Voicemail to Email

Receive voicemails as audio files in your email

Call Recording & Monitoring

Record calls for training and quality assurance

Mobile Integration

Use your business number on any device, anywhere

Unified Communications

Video Conferencing

HD video meetings with screen sharing and recording

Team Messaging

Instant messaging and file sharing for teams

Presence Management

See who's available, busy, or away in real-time

Analytics & Reporting

Detailed call analytics and performance metrics

Why Choose OptiVoice?

  • Enterprise-Grade Reliability

    99.999% uptime guarantee with redundant infrastructure and 24/7 network monitoring for uninterrupted communications.

  • Significant Cost Savings

    Save up to 60% on your communication costs compared to traditional phone systems while gaining advanced features.

  • Seamless Integration

    Integrate with your existing business applications, CRM systems, and productivity tools for enhanced workflow.

  • Expert Support & Training

    Dedicated support team and comprehensive training to ensure your team maximizes the benefits of your communication system.

Our Implementation Process

We make transitioning to OptiVoice simple and seamless with our proven implementation process that ensures zero disruption to your business operations.

1

Assessment & Planning

We analyze your current communication needs, infrastructure, and business requirements to design the optimal solution.

2

System Configuration

We configure your VoIP system, set up features, port your numbers, and prepare all equipment for deployment.

3

Training & Go-Live

Comprehensive training for your team on all features and functionality, followed by a smooth transition to your new system.

4

Ongoing Support

24/7 monitoring, regular maintenance, feature updates, and dedicated support to ensure optimal performance.

Frequently Asked Questions

What internet speed do I need for VoIP?

For optimal call quality, we recommend at least 100 Kbps of dedicated bandwidth per concurrent call. We'll assess your current internet connection and make recommendations for upgrades if needed.

Can I keep my existing phone numbers?

Yes! We handle the complete number porting process to transfer your existing phone numbers to our VoIP system, ensuring no disruption to your business communications.

How long does implementation take?

Most VoIP implementations are completed within 2-4 weeks, depending on the complexity of your setup and number of users. We work around your schedule to minimize disruption.

What happens if my internet goes down?

Our systems include automatic failover options, call forwarding to mobile phones, and backup connectivity solutions to ensure your business stays connected even during internet outages.

Do you provide training for our staff?

We provide comprehensive training for all users, including administrators, to ensure everyone can effectively use all features of your new communication system.

Can I integrate with my existing business applications?

Yes, our VoIP solutions integrate with popular CRM systems, help desk software, and other business applications to streamline your workflow and improve productivity.