OptiVoice
OptiVoice delivers comprehensive VoIP and business communication solutions that keep your team connected, productive, and professional. From crystal-clear voice calls to advanced unified communications, we provide the technology infrastructure your business needs to communicate effectively.
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OptiVoice Portals & Services
Access your OptiVoice services and manage your communications with our dedicated portals and tools.
VoIP & Business Communication Services
Transform your business communications with our comprehensive VoIP solutions and unified communication platforms designed for modern businesses.
VoIP Phone Systems
Complete cloud-based VoIP phone systems with advanced features like auto-attendant, call routing, voicemail-to-email, and call recording.
Unified Communications
Integrate voice, video, messaging, and presence across all devices for seamless communication and collaboration.
Video Conferencing
High-quality video conferencing solutions for virtual meetings, webinars, screen sharing, and remote collaboration.
Call Center Solutions
Advanced call center features including intelligent call routing, queue management, real-time monitoring, and detailed analytics.
Business Messaging
Instant messaging, team chat, file sharing, and collaboration tools integrated with your phone system.
SIP Trunking
Connect your existing PBX to our cloud infrastructure for significant cost savings and enhanced reliability.
Advanced Communication Features
Our VoIP and business communication solutions come packed with enterprise-grade features designed to enhance productivity and professionalism.
VoIP & Telephony Features
Auto-Attendant & Call Routing
Professional greeting and intelligent call distribution
Voicemail to Email
Receive voicemails as audio files in your email
Call Recording & Monitoring
Record calls for training and quality assurance
Mobile Integration
Use your business number on any device, anywhere
Unified Communications
Video Conferencing
HD video meetings with screen sharing and recording
Team Messaging
Instant messaging and file sharing for teams
Presence Management
See who's available, busy, or away in real-time
Analytics & Reporting
Detailed call analytics and performance metrics
Why Choose OptiVoice?
Enterprise-Grade Reliability
99.999% uptime guarantee with redundant infrastructure and 24/7 network monitoring for uninterrupted communications.
Significant Cost Savings
Save up to 60% on your communication costs compared to traditional phone systems while gaining advanced features.
Seamless Integration
Integrate with your existing business applications, CRM systems, and productivity tools for enhanced workflow.
Expert Support & Training
Dedicated support team and comprehensive training to ensure your team maximizes the benefits of your communication system.
Our Implementation Process
We make transitioning to OptiVoice simple and seamless with our proven implementation process that ensures zero disruption to your business operations.
Assessment & Planning
We analyze your current communication needs, infrastructure, and business requirements to design the optimal solution.
System Configuration
We configure your VoIP system, set up features, port your numbers, and prepare all equipment for deployment.
Training & Go-Live
Comprehensive training for your team on all features and functionality, followed by a smooth transition to your new system.
Ongoing Support
24/7 monitoring, regular maintenance, feature updates, and dedicated support to ensure optimal performance.
Frequently Asked Questions
What internet speed do I need for VoIP?
For optimal call quality, we recommend at least 100 Kbps of dedicated bandwidth per concurrent call. We'll assess your current internet connection and make recommendations for upgrades if needed.
Can I keep my existing phone numbers?
Yes! We handle the complete number porting process to transfer your existing phone numbers to our VoIP system, ensuring no disruption to your business communications.
How long does implementation take?
Most VoIP implementations are completed within 2-4 weeks, depending on the complexity of your setup and number of users. We work around your schedule to minimize disruption.
What happens if my internet goes down?
Our systems include automatic failover options, call forwarding to mobile phones, and backup connectivity solutions to ensure your business stays connected even during internet outages.
Do you provide training for our staff?
We provide comprehensive training for all users, including administrators, to ensure everyone can effectively use all features of your new communication system.
Can I integrate with my existing business applications?
Yes, our VoIP solutions integrate with popular CRM systems, help desk software, and other business applications to streamline your workflow and improve productivity.