OptiTech is a full-service Managed IT provider committed to keeping your business technology secure, efficient, and stress-free. We specialize in delivering proactive IT management, responsive help desk services, and reliable onsite support.
Our Managed IT Services include 24/7 system monitoring, preventative maintenance, data protection, and cybersecurity — all designed to reduce downtime and keep your business running smoothly.
When issues arise, our US-based Help Desk provides fast, friendly, and knowledgeable remote support to resolve problems quickly and minimize disruptions.
For challenges that require a hands-on approach, our Onsite Support Team is ready to respond with professional, in-person service — whether it’s troubleshooting hardware, installing new systems, or handling urgent IT needs at your location.
At OptiTech, we function as your outsourced IT department — providing smart, scalable, and dependable solutions so you can stay focused on growth, not glitches.
Our Services
Explore our popular services: OptiTech for seamless IT management, OptiPay for secure payment processing, and OptiVoice for advanced communication solutions.
Providing 24x7x365 prompt, expert support to resolve issues and keep your operations running smoothly.
Comprehensive Services designed to optimize performance, enhance security, and support your business growth.
Complete network installation, repairs, security, and IP surveillance installation, we've got you covered.
Turn your vision into a seamless, user-friendly app with our expert design services, enhancing functionality, aesthetics, and engagement.
Expert web design and SEO services to enhance your online presence and drive business growth.
Regular updates, patch management, and performance tuning to ensure your systems are optimized and secure.
24x7x365 Support
Our Help Desk Solutions offer reliable, 24/7 support to keep your business running smoothly. From troubleshooting technical issues to resolving software and hardware problems, our expert team is here to assist you every step of the way. We provide quick responses to your inquiries, manage support tickets, and ensure that your staff has the tools they need to stay productive. Whether it’s remote assistance or on-site support, we’re dedicated to delivering fast, effective solutions to keep your operations on track.
System Administration Services
We provide comprehensive server, network, and firewall administration to ensure your systems run smoothly and securely. Our services include server maintenance, installation, and repair, as well as managing network performance and connectivity. We also handle firewall configurations and monitoring to protect your network from threats, ensuring a stable and secure IT environment. Whether you’re managing day-to-day operations or planning for future growth, we keep your infrastructure reliable and efficient.
We offer expert support for all your telecom and communication needs. Our services include troubleshooting and maintaining telecom equipment, programming and managing Public Safety radio systems, and upgrading and repairing data processing and office systems. We ensure seamless connectivity for mobile units with wireless modems and mobile connectivity solutions. Additionally, we handle mobile phone and tablet support, manage equipment stock, and recommend upgrades or replacements as needed. Our goal is to keep your communication systems running smoothly and efficiently.
We specialize in managing the acquisition of computer systems, communications equipment, office systems, and related hardware and software. Our services include recommending and procuring technology solutions to meet your company’s needs, negotiating with vendors, and managing contracts. Fluent in MPA and GSA compliance, we ensure all procurement activities adhere to State and Federal guidelines. Our team stays up-to-date with the latest developments in technology, suggesting innovations for future systems. We ensure all systems are thoroughly tested before implementation and work to minimize expenses while maintaining high service reliability. Additionally, we handle technology budgeting, vendor communications, troubleshooting, and the procurement of PC hardware and software upgrades.
We manage and track all contracts, fixed assets, and equipment for your organization. Our services include regular physical inventories to ensure accuracy, tagging and identifying equipment, and verifying report details. We handle inventory adjustments, submit monthly activity reports, and track grant purchases separately if applicable. Additionally, we maintain comprehensive records of all assets and contracts, providing detailed listings as needed. Our goal is to ensure accurate inventory management and efficient asset tracking for your organization.
We offer a full suite of web services and analytics solutions to enhance your online presence and optimize your data. Our services include:
Our goal is to provide comprehensive web solutions that drive success and growth for your organization.